The most orderly way to reach us
Before writing, take a look at the main answers: orders, shipping, books, paths, press and collaborations. If your question isn’t answered, use the form at the bottom of the page, stating precisely the reason for your request.
Where to find the answer right away
Books and paths
Where to start, the difference between course-book and workbook, languages, who they’re for.
Press and collaborations
Quotes, translations, media requests and editorial proposals.
The answers you need
Orders and shipping
Where do I buy the books?
Directly on this site. Add the book to the cart and complete the order: there’s no need to go through Amazon or other platforms.
What format are the books in?
They are printed books, shipped to the address you provide when ordering. There is currently no digital version.
How much does shipping cost and how long does it take?
Shipping cost is calculated at checkout, based on the destination country and the options available at the time of the order. Delivery times can also vary by country and are shown during the purchase process.
Which countries do you ship to?
Books can be shipped worldwide, where technically available. If a destination isn’t covered or can’t be handled correctly by the shipping system, checkout will flag it during the order.
Can I track the shipment or report a problem with the order?
A separate tracking code isn’t always available: the essential order information is sent by email. If the book doesn’t arrive within the times shown at checkout, or if there’s a problem with the order, use the contact form with the order number and the email used for the purchase: we’ll look into it right away.
Can I return a book and get a refund?
Yes. For online purchases of physical products you have the right to withdraw within 14 days of receipt, under the conditions set out on the Returns and refunds page. The book must be returned intact and in suitable condition. Return shipping costs, as well as any duties, taxes or customs charges related to the return, are borne by the customer. Before sending a return, use the contact form with the order number.
Can I get an invoice?
Yes. After the purchase you can request an invoice through the contact form, providing the order number and the necessary tax details. You’ll still receive the automatic order communications; the tax invoice, when requested, is prepared and sent manually by email.
Books and paths
Which book should I start with?
With the Manifesto of Primordial Psychology: it’s the founding text that sets out the vision. From there you continue with Mental Reprogramming (the operative application) and the Psychology of Money (the application to your relationship with money).
What’s the difference between the course-book and the workbook?
The course-book explains the method and guides you through the path. The workbook is the practical notebook of exercises and self-analysis for applying it. They work well together, but the course-book is complete on its own too.
How many languages are the books available in?
Zeloni Magelli’s books originate in Italian and are progressively made available in other languages too. The available editions are shown on their respective product pages. If a language isn’t there yet, it means that version hasn’t been published on the site.
Are they suitable for someone starting from scratch?
Yes. The Manifesto introduces the model’s concepts and language, and each course-book recalls what’s needed. No prior knowledge is required.
The method
Is Primordial Psychology a therapy?
No. It’s a formative path, theoretical and practical, and it doesn’t replace psychotherapy or qualified clinical, medical or psychological support. When specialist help is needed, it should be sought.
Do you offer individual consultations or paths?
There are no individual consultations open to the public. In some periods there may be reserved paths, mastermind events or smaller working spaces, accessible only to selected participants or to those who have already followed certain training paths. When these openings are available, they are announced directly on the official channels or within the dedicated paths.
Press, newsletter and collaborations
Can I quote or translate your content?
For requests about quotes, translations, use of the content or editorial collaborations, write to us through the form, clearly stating your proposal.
I’m a journalist / a media outlet. How do I contact you?
Use the form below, selecting the “Press and collaborations” subject, and describe the request: outlet, topic and timing.
How do I subscribe to or unsubscribe from the newsletter?
You can subscribe from the forms on the site. To unsubscribe, use the unsubscribe link at the bottom of any email you receive: removal is immediate.
Write to us
We use the form for requests related to orders, books, press, collaborations or technical issues. For questions already covered in the FAQ you may not receive an individual reply. We usually reply within 2–3 business days, Monday to Friday; for problems with an order, always include the order number.
Official channels
Main channels